Our standard dispatch time for products is approximately 1-3 business days from our warehouse. Special releases and pre-order campaigns may have different delivery times, which will be specified in the campaign details. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your package conveniently.

We’d love to hear how you envision our partnership. Whether it’s through sponsorship, retail opportunities, advertising agreements, or other forms of collaboration, we’re open to a variety of ideas. We'd also like to know why you would be the perfect fit to join us as a partner.

We carefully review all submissions and will get back to you with a decision. Let’s create something extraordinary together!

Our cases feature genuine carbon fiber back panels, regardless of the design style. The Forged Series is crafted from carbon fiber flakes, offering a distinctive marbled texture, while the standard and special finishes, like the Reflective Series, are also made entirely from authentic carbon fiber. This commitment ensures unmatched quality and performance in every product.

We offer a 30-day return policy if you are not completely satisfied with your purchase. To return a product, it must be unused, in perfect condition, and in its original packaging. Please ensure the original packaging remains undamaged to make the return process as smooth as possible.

For returns, the customer is responsible for covering the shipping costs and ensuring the product is returned undamaged. If the return package is lost in transit, the customer is responsible for resolving the issue.

Once we receive the returned product and inspect its condition, we will refund the full amount to your account. If you need assistance with a return, please contact our customer service. Note that response times may vary depending on demand, but we strive to reply as quickly as possible.

If you have any questions or encounter any issues with our products, don't hesitate to reach out. We're here to resolve the matter together! We respond to emails during regular business hours on weekdays.